the shoes are too big

Well, first off, this morning I had an appointment with my psychiatrist. Then I went to Grossmont College to see what books I need for the English class I'm taking during the summer. After I finished at the college I went to a nearby mall area and found some loafers and a pair of black pumps. They feel comfortable, but the backs don't stay on, so my mom says that they are too big.

Arrrgggh!